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Dear Customer,

Since we work with living plants and we want to ship them under the right circumstances, we ship once a week.

Because of this, it may occur that a plant ordered blooming is no longer available in bloom or that a plant doesn't pass our quality checks and can therefore not be shipped.

If this would be the case with your order, we will always contact you. We hope for your understanding!

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Customer service:
customercare@claessenorchids.com

Leveroysedijk 3
6034 SW Nederweert-Eind