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Dear Customer,

Since we work with living plants and we want to ship them under the right circumstances, we ship once a week.

Because of this, it may occur that a plant ordered blooming is no longer available in bloom or that a plant doesn't pass our quality checks and can therefore not be shipped.

If this would be the case with your order, we will always contact you. We hope for your understanding!

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Claessen Orchids considers safety as one of the most important things. Because of this, orchidsshop.com as well as orchideeenkado.nl use a PSP (Payment Service Provider). After a strict selection the compacy Multisafepay came out as the best. Multisafepay guarantees a safe paying environment. The entire paying process takes place through a secured SSL connection. For more information about safe paying and Multisafepay, you can click here. 

Multisafepay manages all payment options offered on orchidsshop.com as well as orchideenkado.nl. The following payment options are available:

  • - iDeal
  • - MasterCard
  • - VISA
  • - PayPal (++2,9% transaction costs & €0,35 processing costs.)
  • - Pre-pay by bank (manually)
  • - Paying cash to the postal service (only possible in the Netherlands)

 

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Customer service:
customercare@claessenorchids.com

Leveroysedijk 3
6034 SW Nederweert-Eind