ATTENTION! Due to COVID-19, it takes longer than usual to process orders and respond to emails. Apologies!

Our customerservice is: OpenedClosed More information about our Opening hours >

Summer 2020: limited customer service

Message posted: 16-07-2020

Dear visitors of our webshop,

We are currently overwhelmed by orders. It was already very busy, but this surpasses everything.
With the temporary shipment stop in sight, we have decided to fully commit our small team to processing orders.

Therefore, only urgent emails will be answered.

We hope that we get the orders shipped in minimal waiting times, that is our priority for now. We strive to post orders within a week. It might be even quicker than that, if there are no particularities. But that is not always the case due to the nature of our product.

We also hope that after the temporary shipment stop (August 17, 2020) everything will be back to normal. But of course that also depends on the circumstances (such as COVID-19).

We apologize for any inconvenience.

Team Claessen Orchids and Plants BV wishes you a very nice summer!